Our Story

About VIVIDA Meditour

A patient-first medical tourism division born from a pharmaceutical background — built on transparency, clinical quality, and genuine care for every patient we serve.

500+ Patients Helped
25+ Countries Served
100% Free Consultation
24h First Response

VIVIDA PHARMA LLP

Parent Company — Healthcare & Pharmaceuticals

With years of experience in pharmaceutical operations and drug safety, VIVIDA's clinical background shapes every decision we make on behalf of our patients. We don't just facilitate travel — we apply genuine medical expertise to every case.

How We Started

Why VIVIDA Meditour Exists

VIVIDA PHARMA LLP has been active in the pharmaceutical and healthcare sector with a deep understanding of medical standards, drug safety, and patient care. Recognising that thousands of patients from Africa, the Middle East, and Asia seek medical treatment abroad — often without adequate guidance or support — we established VIVIDA Meditour.

Our pharmaceutical background means we approach medical tourism differently. We understand clinical requirements, hospital accreditation, drug protocols, and patient safety in ways that a travel agency or general facilitation company simply cannot. We bring that expertise to every case we handle.

Pharmaceutical-grade standards. Our clinical background means we vet hospitals, verify accreditations, and review treatment protocols — not just brochures.

Our Mission

To make world-class medical treatment in India accessible, safe, and stress-free for every international patient — regardless of their country, language, or familiarity with the Indian healthcare system.

Our Vision

To become the most trusted name in medical tourism facilitation for patients from Africa, the Middle East, and South-East Asia seeking treatment in India — known for integrity, clinical excellence, and compassionate service.

What Drives Us

Our Core Values

Every decision, every recommendation, and every interaction is guided by the principles below.

Transparency

We provide honest cost estimates, realistic outcome expectations, and clear information at every step. No hidden fees. No vague promises.

Patient-Centric Care

Your health, comfort, and peace of mind are our primary concern — not commissions or referral volume targets. We advocate for you.

Ethics First

We never recommend a hospital based on financial incentives. Our partner hospitals are selected solely on clinical quality and patient safety records.

Quality Assurance

Our pharmaceutical background drives our insistence on NABH/JCI accreditation and rigorous quality verification at every partner institution.

Cultural Sensitivity

We serve patients from 25+ countries and understand the importance of language, dietary needs, and cultural respect in healthcare.

Confidentiality

Your medical information and personal details are handled with the strictest confidentiality and never shared without your explicit consent.

Why Choose VIVIDA

What Sets Us Apart from Other Facilitators

Most medical tourism agencies are travel companies that added a medical service. VIVIDA Meditour was built by healthcare professionals first.

01

Clinical Background, Not Just Travel Logistics

We review medical cases, understand treatment protocols, and evaluate hospital capabilities — skills no travel agency can match.

02

Personally Assigned Patient Manager

Every patient gets one dedicated manager from first enquiry to post-treatment follow-up — not a call centre rotation.

03

No Pressure, No Obligation Model

We provide a free case review and treatment options. You decide if you want to proceed. We earn only when you do.

04

Verified Hospital Network

Every hospital we work with holds JCI or NABH accreditation. We visit and audit them personally, not based on marketing material.

Our Impact in Numbers

Real outcomes for real patients across every continent we serve.

500+
Patients facilitated across all treatment categories
25+
Countries with patients we have served
98%
Patient satisfaction rate in post-treatment surveys
24h
Maximum response time for new case enquiries
Free
Case review and treatment planning — no hidden costs

The People Behind Your Care

Our Coordination Team

Experienced patient managers, medical liaisons, and logistics coordinators with backgrounds in nursing, hospital administration, and pharmaceutical operations.

Priya Nair

Head of Patient Coordination

Former hospital liaison with 12 years of international patient experience across oncology, orthopaedics, and cardiac care.

12 Yrs Experience

Arjun Mehta

Medical Visa & Travel Coordinator

Specialist in visa facilitation for patients from 25+ countries, with expertise in Indian e-Medical Visa requirements.

25+ Countries

Dr. Sakshi Verma

Medical Case Reviewer

MBBS with post-graduate training in patient counselling and case coordination across multiple specialities.

MBBS, Case Review

Ready to Work With Us?

Share your medical reports — our team responds within 24 hours with treatment options and cost estimates, completely free.

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