What We Offer
Our Services
From your first medical opinion to post-treatment follow-up at home — VIVIDA Meditour handles every detail so you can focus on getting better.
Medical Planning
Initial Case Review
Our medical coordination team reviews your diagnosis and reports within 24 hours and advises on treatment options in India.
Hospital & Doctor Selection
We match your condition and budget to the most appropriate accredited hospitals and experienced specialists.
Cost Estimates
We obtain detailed cost breakdowns from hospitals — covering procedure, stay, investigations, and medicines — with no hidden fees.
Second Opinion Coordination
We can arrange remote second opinions from senior Indian consultants before you decide to travel.
Visa & Travel
Medical Invitation Letter
We arrange the official hospital invitation letter required for the Indian e-Medical Visa application.
Visa Application Guidance
Step-by-step guidance on the Indian e-Medical Visa process, required documents, and processing timelines.
Flight & Itinerary Support
Assistance with finding suitable flights and planning your India itinerary around treatment dates. (Service fee may apply for complex bookings.)
Arrival & Local Support
Airport Pickup & Transfers
Arranged pickup from the airport and transfers between your accommodation, hospital, and airport on departure.
Accommodation Guidance
Recommendations for hotels, guesthouses, and service apartments close to the hospital, at a range of budgets.
Local SIM & Connectivity
Guidance on obtaining a local Indian SIM card so you stay connected with family during your stay.
Currency & Banking Tips
Practical advice on exchanging currency, using ATMs, and handling expenses in India.
In-Hospital Coordination
Admission Assistance
A VIVIDA coordinator assists with hospital admission paperwork, deposit guidance, and initial orientation.
Language Interpreter
Arabic, French, Swahili, and other language interpreters available for consultations and daily communication.
Billing Support
We help you understand hospital bills, query discrepancies, and obtain a clear itemised discharge summary.
Daily Patient Manager Support
Your dedicated patient manager is available on WhatsApp throughout your hospital stay for any queries.
Post-Treatment Follow-Up
Discharge Summary & Records
We ensure you receive a complete set of digital medical records, discharge summary, and prescriptions before departure.
Return Transfer
Airport drop arranged on your departure day.
Teleconsultation Coordination
We coordinate follow-up video consultations with your Indian specialist after you return home — for up to 6 months post-treatment.
Medication Sourcing
Leveraging our pharmaceutical background, we can assist in sourcing specific medications prescribed in India, subject to legality in your country.
Have a question about our services?
Our team will answer within 24 hours — no commitment required.